How NOZLOO ships your sink.

Orders are typically processed within 1–3 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has shipped.

We currently ship to addresses within the contiguous United States. We do not ship to P.O. boxes, APO/FPO addresses, Alaska, Hawaii, U.S. territories, or international destinations at this time.

In-stock orders typically process within 1–3 business days. All sinks ship by curbside freight. Estimated delivery is 2–7 business days after shipment. The carrier will contact you to schedule a delivery appointment, and a signature is required. Curbside delivery does not include moving the sink inside your home or to the installation location.

Inspect your order upon delivery. Check the packaging and product for any visible damage before signing the delivery receipt. If you notice visible damage, note it on the delivery receipt and contact us as soon as possible.

You have 14 calendar days from the delivery date to inspect the sink and report shipping damage, concealed damage, arrival defects, missing components, or incorrect items. Complete the inspection before any installation work begins.

If your order arrives damaged, has an arrival defect, is missing components, or is incorrect, contact us within 14 calendar days of delivery and before installation begins. Photos of the product, packaging, shipping label, and affected area may be required to process your claim. Eligible claims will be resolved with a replacement or refund, as applicable.

While we work to meet estimated delivery times, delays may occur due to carrier issues, weather, or other unforeseen circumstances. We are not responsible for carrier-related delays, but we will help you track your shipment and follow up with the carrier when needed.

If delivery cannot be completed because of an incorrect or incomplete address provided at checkout, or because no authorized person is available to receive and sign for the shipment, additional carrier fees may apply. These may include redelivery, storage, address correction, or return shipping fees. Please verify that your shipping address and contact information are accurate before placing your order.

Responsibility for the shipment transfers to you once the carrier completes delivery at the shipping address and obtains the required signature. Please ensure that an authorized person is available to inspect and receive the shipment.

This does not affect your right to report shipping damage, concealed damage, arrival defects, missing components, or incorrect items within 14 calendar days of delivery.