How NOZLOO ships your sink.

Orders are typically processed within 1 business day after payment confirmation. You will receive a confirmation email with tracking information once your order has shipped.

We currently ship to addresses within the contiguous United States. We do not ship to P.O. boxes, APO/FPO addresses, Alaska, Hawaii, U.S. territories, or international destinations at this time.

In-stock orders typically process within 1 business day. Sinks ship via FedEx. Estimated transit times after shipment are listed by destination below. Processing time is separate from transit time. A signature may be required; please monitor your tracking updates and be available to receive the package if a signature is required. Delivery does not include moving the sink inside your home or to the installation location.

• Western U.S. (AZ, CA, ID, NV, OR, UT, WA): 1–3 business days in transit; typically 2–4 business days including processing.
• Central U.S. (AR, CO, IA, IL, KS, LA, MN, MO, MT, ND, NE, NM, OK, SD, TX, WI, WY): 2–4 business days in transit; typically 3–5 business days including processing.
• Other contiguous U.S. states and Washington, D.C. (AL, CT, DC, DE, FL, GA, IN, KY, MA, MD, ME, MI, MS, NC, NH, NJ, NY, OH, PA, RI, SC, TN, VA, VT, WV): 3–5 business days in transit; typically 4–6 business days including processing.

These are estimates in business days, not guaranteed arrival dates. Holidays, weather, and carrier delays may affect delivery.

Inspect your order promptly upon delivery. Check the packaging and product for visible damage. If you notice damage, take photos of the packaging and product, retain the packaging, and contact us promptly.

Report shipping damage (including concealed transit damage), a manufacturing defect visible before installation, missing included parts, or an item different from the NOZLOO order within 48 hours of delivery. Complete the inspection before any installation work begins.

If your order has shipping damage, a manufacturing defect visible before installation, missing included parts, or an item different from the NOZLOO order, contact us within 48 hours of delivery and before installation begins. Include photos of the product, packaging, shipping label, and affected area.

If the claim is approved, NOZLOO will confirm whether the resolution is a replacement or refund, at no cost. If a return is required, NOZLOO provides the return label and covers the return shipping cost.

While we work to meet estimated delivery times, delays may occur due to carrier issues, weather, or other unforeseen circumstances. We are not responsible for carrier-related delays, but we will help you track your shipment and follow up with the carrier when needed.

If delivery cannot be completed because of an incorrect or incomplete address provided at checkout, or because no authorized person is available to receive and sign for the shipment, additional carrier fees may apply. These may include redelivery, storage, address correction, or return shipping fees. Please verify that your shipping address and contact information are accurate before placing your order.

Responsibility for the shipment transfers to you once the carrier completes delivery at the shipping address and obtains any required signature. Please ensure that an authorized person is available to inspect and receive the shipment.

This does not affect your right to report shipping damage, a manufacturing defect visible before installation, missing included parts, or an item different from the NOZLOO order within 48 hours of delivery.