Frequently Asked Questions

Fireclay is a ceramic material fired at extremely high temperatures.

This process creates a dense, non-porous surface that is highly resistant to staining, scratching, and everyday wear, making it ideal for kitchen sinks.

Measure the width of your sink base cabinet first.

Most farmhouse sinks require a cabinet that is equal to or slightly larger than the sink width.

For example, a 33-inch sink typically fits in a 33-inch or larger cabinet

Yes, all NOZLOO farmhouse sinks are compatible with standard garbage disposals. We recommend professional installation to ensure proper fit and function.

NOZLOO fireclay sinks are available in classic white finishes designed to complement a wide range of kitchen styles.

We strongly recommend professional installation. Fireclay sinks are heavy and require proper cabinet support and precise measurements for a perfect fit.

A farmhouse sink typically requires a sink base cabinet that is equal to or slightly wider than the sink itself. Because fireclay sinks are heavy and may weigh around 120 lbs or more depending on the model, proper cabinet support is essential. Please check the product specifications before purchase.

Professional installation typically takes 2-4 hours, depending on your existing setup and whether cabinet modifications are needed.

Yes, detailed installation templates and instructions are included with every sink. Digital versions are also available on our website.

Each sink is carefully packaged in custom foam inserts and reinforced cardboard to ensure safe delivery. We also include protective corner guards.

Standard shipping takes 5-7 business days. Expedited options are available at checkout. You'll receive tracking information once your order ships.

Currently, we ship within the continental United States. Please contact us for international shipping inquiries.

Inspect your sink immediately upon delivery. If damage is found, photograph it and contact us within 48 hours. We'll arrange a replacement at no cost.

We offer a 14-day return policy for unused sinks in original packaging. Return shipping costs are the customer's responsibility unless the item is defective.

Our limited lifetime warranty covers manufacturing defects in materials and workmanship. It does not cover damage from improper installation, misuse, or normal wear.

Contact our customer service team with your order number, photos of the issue, and a description. We'll review and respond within 2 business days.

Exchanges are available within 14 days for unused sinks. You'll be responsible for return shipping and any price difference between models.